Privacy Policy

At Techniekleren V.O.F. we attach great importance to protecting your privacy and personal data. In this privacy policy we explain what data we collect, how we use it, and what rights you have with regard to your data.

This privacy policy applies to all interactions with us, including our website, orders, and communication by email.

We collect the following types of data:

• Personal data: Name, address, phone number, email address and payment information.
• Order data: Data about the products you order, delivery address and billing address.
• Usage data: Data about your use of our website, such as IP addresses, browser information, and cookies (see Article 6).

This data is collected via our website, contact forms and when you place an order.

We use your data for the following purposes:

• Processing and delivering your order.
• Providing customer service and support.
• Improving our products and services.
• Sending newsletters and promotional emails (only with your consent).
• Analysing website usage for marketing and improvement purposes.

We process personal data on the basis of the following legal grounds:

• Performance of a contract: For processing and delivering your order.
• Consent: For sending newsletters and marketing materials.
• Legal obligation: For tax and administrative purposes.
• Legitimate interest: For improving our website and services.

We do not keep your data longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law. The retention periods are as follows:

• Order data: 7 years (for tax administration).
• Marketing data: Until you withdraw your consent.
• Website usage: 26 months (for analytics tools).

We use cookies to improve our website and optimise your user experience. For more information, please see our cookie policy.

You have the following rights with regard to your personal data:

• Right of access: You may view your data.
• Right to rectification: You may have incorrect data corrected.
• Right to erasure: You may have your data deleted.
• Right to object: You may object to processing.
• Right to data portability: You may transfer your data.

Contact us at privacy@techniekleren.nl to exercise these rights.